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Past Event

“Office Space” or Managing Colleagues' Expectations for Communications
January 15, 2008

View UMConnect event recording

Is “no” not an option when it comes to your colleagues' expectations about communications? Do you find yourself juggling multiple communications priorities that oscillate wildly, depending on which
stakeholder you are dealing with? University News Service Director Daniel Wolter shared his insights about how to establish trust without over-promising, mitigate stakeholders' disappointment and manage conflicting priorities within an organization. He talked about what the News Service does to educate internal constituents about its initiatives, services, and priorities. Q/A session followed.


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